Privacy Policy

Welcome to Head Start Early Learning. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with data protection regulations.

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, postal address, and payment details when you register, book counselling sessions, purchase books, or enroll in courses.
• Session Data: Information shared during counselling or support sessions, which will be kept strictly confidential.
• Technical Data: Information such as IP address, browser type, and access times collected automatically through cookies and similar tracking technologies when you visit our website.
• Course and Session History: Information related to your engagement with our courses, counselling sessions, and any queries or feedback provided.

We use the data we collect for the following purposes:

• To Provide Services: We use your personal information to manage your bookings, process payments, deliver courses and books, and provide counselling sessions.
• To Improve User Experience: Your feedback helps us improve our website, services, and the products we offer.
• To Communicate with You: We may contact you via email or phone to provide updates about your sessions, courses, or orders, and to share relevant resources or support tips.
• Legal Obligations: To comply with legal requirements, such as record-keeping and reporting.

We do not sell, trade, or share your personal information with third parties, except under the following circumstances:

• Service Providers: We may share your data with trusted service providers (such as payment processors) to help us provide our services, as long as they agree to keep your information secure and confidential.
• Legal Requirements: If required by law or to protect the rights, property, or safety of Head Start Early Learning or others, we may disclose your personal data.

We are committed to ensuring your data is secure. We use a variety of technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or alteration.

You have the following rights concerning your personal data:

• Access: You may request a copy of the information we hold about you.
• Correction: You have the right to ask us to correct any inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information, subject to legal or contractual restrictions.
• Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.

We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device to help us analyze website traffic and usage. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review their privacy policies before providing any personal information.

Our services are intended for use by adults. We do not knowingly collect or solicit personal information from children under the age of 13 without parental consent. If we discover that we have collected information from a child under 13 without parental consent, we will delete that information as quickly as possible.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, you will be notified by email. Please review this policy regularly to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: headstartng@gmail.com
• Phone: ‭07436 551495‬

By using our website and services, you agree to the terms of this Privacy Policy.